How Can We Help You? 💬

Find quick answers, browse FAQs, or reach our support team. We're here to make sure every gift goes perfectly.

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How to Buy a Gift Card

1
Browse & Select
Go to the homepage and click on any gift card you want. Choose your desired denomination (amount).
2
Enter Recipient Details
Enter the recipient's name and their email address (Gmail or any email). The gift code will be sent there.
3
Pay with UPI or Scan QR
On the payment page, scan the QR code using PhonePe, Google Pay, Paytm or BHIM. Or enter your UPI ID manually. Complete the payment.
4
Receive the Gift Code
Once payment is confirmed, click "I've Completed the Payment". Your gift code is shown on screen and also emailed to the recipient.

Frequently Asked Questions

Do I need to create an account to buy a gift card?

No! GiftZone is completely account-free for customers. Just browse, select your card, enter the recipient's email, and pay. No registration required.

How will the recipient get the gift code?

The gift code is emailed directly to the recipient's email address you provide during checkout. It's also shown on the order confirmation page immediately after payment.

Which payment methods are accepted?

We accept all UPI-based payments. You can pay by scanning our QR code using PhonePe, Google Pay, Paytm, BHIM, or any UPI-enabled app. No cards required.

How long does delivery take after payment?

Delivery is instant — the gift code is shown on screen and emailed the moment your payment is confirmed. You don't have to wait at all.

What if I entered the wrong email address?

If you entered the wrong email, please contact our support at support@giftzone.in within 1 hour of purchase with your Order ID. We'll help resend to the correct address.

Can I get a refund if the gift code doesn't work?

Yes. If the code you received is invalid or non-functional, email us at support@giftzone.in with your Order ID and we will replace it or process a full refund within 24-48 hours.

Are the gift codes valid for how long?

Gift card validity varies by brand. Generally: Amazon/Flipkart codes don't expire. Shein & Myntra codes are valid for 12 months. Subscription codes (Google One, YouTube, Gemini) must be redeemed within 30 days.

Can I use GiftZone to gift someone outside India?

Our gift cards are for Indian platforms and valid in India only. The recipient can be anywhere in the world as long as they have access to the Indian platform account.

I completed the payment but didn't see the confirmation page. What do I do?

Please don't pay again. Check your email (and spam folder) for the order confirmation. If you can't find it, contact support@giftzone.in with your UPI transaction reference number and we'll look it up immediately.

Get in Touch

We're just an email away. Our support team typically responds within 24 hours.

We're Here to Help 👋

Whether you have a question about your order, a gift code issue, or anything else — reach out and we'll get back to you as soon as possible.

📧
Support Email
support@giftzone.in
⏱️
Response Time
Within 24 hours
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Support Hours
Mon–Sat, 9 AM – 9 PM IST
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Based In
India 🇮🇳
💡 Tip: For fastest help, include your Order ID and the email address used during purchase in your message.

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